Privacy Policy

Last Updated: September 22, 2025

DB Universal Robots (“DBUR,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.dbuniversalrobots.com (the “Site”), contact us, or purchase our products and services (the “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site.

I. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Account Information: Login credentials, order history, and communication preferences.

  • Technical Information: IP address, browser type, device information, and usage data collected automatically when you visit our Site.

  • Communications: Messages, inquiries, and feedback you provide when contacting us.

II. How We Use Your Information

We use your information to:

  • Process and fulfill orders, payments, and deliveries.

  • Provide customer support and respond to inquiries.

  • Improve our Site, Services, and user experience.

  • Send updates, promotions, and product information (only if you opt-in).

  • Comply with legal obligations and protect against fraud or misuse.

III. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only in the following cases:

  • Service Providers: With trusted partners who help us process payments, deliver products, or provide IT support.
  • Legal Requirements: If required by law, regulation, or legal process.

  • Business Transfers: If DBUR undergoes a merger, acquisition, or asset sale, your information may be transferred.

IV. Cookies and Tracking

Our Site uses cookies and similar technologies to enhance functionality and improve user experience. Cookies may collect data such as browsing behavior and preferences.

  • You can manage or disable cookies through your browser settings, but some Site features may not work properly without them.

V. Data Security

We use industry-standard security measures to protect your personal information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

VI. Data Retention

We keep personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.

VII. Your Rights

Depending on your location, you may have certain privacy rights, such as:

  • Accessing the personal data we hold about you.

  • Requesting correction, deletion, or restriction of your data.

  • Opting out of marketing communications.

  • Withdrawing consent (if applicable).

To exercise these rights, contact us at the email below.

VIII. Third-Party Links

Our Site may contain links to external websites. DBUR is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies.

IX. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected such information, we will delete it promptly.

X. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Site after changes are posted constitutes acceptance of the updated Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please feel free to contact us. Our team will get back to you as soon as possible.